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Delete your account and data

You can delete your account and all the data attached to it at any time. Here is how.

Last updated: 26 September 2026

Leo feeds a stack of paper into a small paper shredder.

Your data, your choice

At Leopol, you remain in control of your data. You can permanently delete your account and all associated personal data at any time.

How do you delete your account?

Option 1: in the app (recommended)

  • Open the Leopol app
  • Go to Settings
  • Scroll to Delete account
  • Confirm deletion

Option 2: by email

Email contact@trapspotter.com with the subject ‘Delete account’. Include the phone number or email address used to register. We process your request within 3 business days.

What is deleted?

The following data is permanently deleted:

  • Profile data, including name, email, phone number, and profile picture
  • Home location
  • Saved routes
  • AI assistant chat history
  • Session and sign-in data
  • Push notification tokens
  • Payment link (Stripe customer ID)

Subscriptions

Active subscriptions are cancelled automatically.

What remains in anonymised form?

To keep reports reliable, some contributions may remain after being fully disconnected from your identity:

  • Reports you submitted
  • Votes on reports

Anonymity

After deletion, this data can no longer be linked back to you.

Important information

  • Deletion is permanent and cannot be undone
  • An active subscription is cancelled automatically
  • You may create a new account later, but old data cannot be restored

Contact

Questions about account deletion? Email contact@trapspotter.com.

Send a deletion request

Include the email address or phone number you registered with. We process it within 3 business days.

We only use what you enter here to reply to you.